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--- solving_an_issue_using_pydarts [2020/05/03 12:35] – [My issue is still there!] poilou
+++ solving_an_issue_using_pydarts [2024/01/01 16:31] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 **Hi folks**. You are here maybe because you are very close to the goal... but you are experiencing problems.
 **Do not give up!** Here is some help to debug your configuration.
+====== I want to request some help ! ======
+:!: always use the latest development version when requesting help on the forum. To get it, please check using pyDarts from source for [[pydarts_on_gnu-linux|on linux]] or [[pydarts_on_microsoft_windows|Windows]].
+Take a look at the common issues downyard.
+Please post a message on the [[https://sourceforge.net/p/pydarts/discussion/|sourceforge]] discussion channel. Please give minimal information to help the community debugging
+  * your exact pyDarts version (displayed when you launch the software, or when when you downloaded it)
+  * the output of the terminal running pyDarts with option "--debuglevel=1"
+  * your configuration (Arduino type, Raspberry if relevant, etc)
+  * a good description of your issue
 ====== Debugging Arduino ======