**Hi folks**. You are here maybe because you are very close to the goal... but you are experiencing problems.
**Do not give up!** Here is some help to debug your configuration.

====== I want to request some help ! ======

:!: always use the latest development version when requesting help on the forum. To get it, please check using pyDarts from source for [[pydarts_on_gnu-linux|on linux]] or [[pydarts_on_microsoft_windows|Windows]].

Take a look at the common issues downyard.

Please post a message on the [[https://sourceforge.net/p/pydarts/discussion/|sourceforge]] discussion channel. Please give minimal information to help the community debugging

  * your exact pyDarts version (displayed when you launch the software, or when when you downloaded it)
  * the output of the terminal running pyDarts with option "--debuglevel=1"
  * your configuration (Arduino type, Raspberry if relevant, etc)
  * a good description of your issue


====== Debugging Arduino ======

You uploaded your configuration file to your Arduino controller? Want to test your wiring and your soldering?
Open the Arduino software. Click on "**Tools**" > "**Serial Monitor**" like the following picture :\\ 
{{::arduino_serial_monitor_01.png?nolink&400|}}

Hit a segment of your board, or **create a contact** with two pins of your Arduino (use a paper clip on your arduino, for example). Something should appear on the screen like the following picture :\\ 
{{::arduino_serial_monitor_02.png?nolink&400|}}

====== pyDarts first run ======

It's possible that pyDarts cannot detect your com port and that calibration fails. Please have a look to the special page [[pydarts_first_run|pyDarts first run]]

====== Debugging your pydarts software ======

Delete pyDarts [[pydarts_config_file|config file]] and then launch from a terminal ("cmd" in MS windows) : 
<code>pydarts --debuglevel=1</code>

When the "board calibration" screen appears, hit a segment, and see what outputs on the terminal.

Note: There is a file named KNOWN_ISSUES in the pydarts package that summarize all the problems already encountered by any of us.

====== pyDarts won't run ======

If your pyDarts software won't start, that's probably because you use a x32 system (processor with a 32 bits architecture). pyDarts binary can only run on a x64 architecture. If you really need to use a x32 system, like on a Raspberry Pi, please use pyDarts from source code.



Enjoy !